Sapphirepal Reviews
(Rated by 7 users)
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Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Overall Rating
4.3
Base on 7 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.2
- Customer Service4.3
- Good Value4.7
- Return Policy4.5
Recent Customer Reviews (7)
Byron Massé
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Rea Binder
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Pearl Benavidez
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Gilbert Hart
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Bradley Donaldson
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Joanne Fitters
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Francis Dupuy
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Sapphirepal Pricing
Natural Teal Sapphire
$900 AUD
Natural Purplish Pink Blue Sapphire
$850 AUD
Natural Green Sapphire
$2,200 AUD
Sapphirepal Pros & Cons
Pros
1
High-quality natural gemstones: Customers consistently praise the stones for being natural, untreated, and of excellent quality with true-to-photo colors and good brilliance. Some sapphires have been verified by jewelers as authentic and attractive.
2
Ethically sourced gems: The site emphasizes ethically sourced, earth-mined sapphires and other colored gemstones, appealing to buyers concerned about responsible sourcing.
3
Excellent customer service: Multiple reviews highlight responsive, helpful communication from the seller (Pete), including willingness to replace stones quickly if the first set does not meet expectations.
4
Fast shipping and secure packaging: Buyers report prompt delivery with elegant packaging that protects the gems well during transit.
5
Detailed product descriptions and photos: High-resolution images closely match the actual stones received, aiding buyer confidence in online purchases.
CONS
1
Return shipping costs can be high for international buyers: One buyer noted returning a stone from the US was expensive due to shipping fees despite easy return policies.
2
Some risk in color matching or windowing issues: A customer returned a spinel due to an internal "window" (a clarity feature) not shown in pictures; this suggests some limitations in photo representation or stone selection transparency.
Sapphirepal Features and Benefits
Features
100% natural, untreated or unheated gemstones
with authenticity confirmation and optional third-party certification (e.g., GIA, GRS)
Ethical sourcing from Sri Lanka, Madagascar, and Australia
ensuring responsible mining and trade practices
Unique, one-of-a-kind stones
featuring vibrant dual and tri-color zones formed naturally over millions of years
Custom jewelry design services
with expert guidance and semi-mount ring settings
Worldwide shipping from Australia
with full insurance and tracking
High durability of sapphires (Mohs hardness 9)
making them long-lasting and suitable for daily wear
Exclusive collections
such as rare calibrated Australian sapphires not available elsewhere
Personalized customer service
including custom sourcing and expert setting assistance
High-quality natural gemstones
natural, untreated, excellent quality with true-to-photo colors, good brilliance, and verified authenticity
Ethically sourced gems
earth-mined sapphires appealing to buyers concerned about responsible sourcing
Excellent customer service
responsive, helpful communication with quick replacements
Fast shipping and secure packaging
prompt delivery with elegant packaging that protects gems well
Detailed product descriptions and photos
high-resolution images that closely match actual stones, aiding buyer confidence